Marietta Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
1

I went in for a CEL diagnostic and the repairs. I had to make my appointment twice. They told me come in at 4 on Friday even though they close at 6 and are closed on the weekends. I dropped my car off Friday at 2, but they didn’t take my car into the dock until Monday. My car was ready by Thursday and all the repairs were done but my windshield was cracked which I know for a absolute fact that it wasn’t cracked when I dropped it off. I talked to the manager and the owner and basically got no where. The manager said they were going to check the cameras but the owner told us the cameras didn’t work. Then the owner tried to say that my windshield cracked from the weather but there is a clear indication that someone dropped something on it for it to crack. Needless to say nothing was done about it. So now I have to pay to get my windshield replaced because my warranty doesn’t cover that. Customer service here is great but definitely some shady business going on too. I found it highly upsetting that I came to get one repair and leave having to get another that CLEARLY is their fault and they won’t do anything about it. I’m not going back and thinking about talking to a lawyer

5

Amazing service!!

5

All 4 Tires...Bigger and Better!!!

5

Best auto shop in town! If I could sum them up in one word it would be 'Honest'.

Thanks Matt. We look forward to see you for your next schedule maintenance service

- All 4 Tires
2

DO NOT buy the groupon. They just want you to come in so they can charge you for a diagnostic before doing any work. DO NOT and I mean DO NOT buy any groupon services from them.

Hello Stayce, Our groupons campaigns have been running for over 6 years with a very high satisfaction rate. If there is something we can assist you with you can please contact us at 770-575-9156. We will appreciate a more extended feedback to improve our customer experience.

- All 4 Tires
5

Very knowledgeable and attentive staff. Great service.

Marie, thanks for your feedback. We look forward to see you again for all your vehicle needs.

- All 4 Tires
1

They placed a faulty oil filter in my car which caused it to cut off and leak oil. Initially they suggested that I bring it in; I told them they needed to tow it. That took over two hours. I had a spring break trip got my children which had to be canceled waiting for them to correct the issues and return my car. Was refunded. But doesn’t excuse the terrible service and incompetence.

Hi Ebony. We apologize for all the inconvenience caused. All our staff worked hard to get you back on the road as soon as it was possible. Please contact our customer service line if you need further assistance at 770-575-9156

- All 4 Tires
5

Very Nice Staff! Kellen was GREAT!

5

1

Everyone complaining about this place is absolutely TRUE! Do not buy a groupon and go to 'All 4 Tires'. They do not value the coupon. The lady at the reception is incompetent. I made a big mistake on buying this groupon offer 'Full synthetic oil change, tire-rotation and 30 point inspection' to get my car serviced here. They tried to SCAM me with a fake diagnostic report. It took nearly 2 hours just to change the oil and 30 point (fake inspection)check. I was stunned when the lady said they didn't do the tire rotation because my tires are old and tried to convince me to buy new tires. My car is just 2 yrs old and with a total mileage of 16000miles. Later I got a list of items that needed to be fixed for my car. I was appalled looking at it. The list included a change of air filter, brake pad and rear main seal leak. I had changed my air filter 3months back and hardly drove 1200miles after the change. I knew it has a long life to go. I got my car checked at a highly recommended place and I came to know that there is nothing wrong with my car including air filter, brake pad and rear main seal. I was also told that if there is a leak then I should be seeing drops or patches of oil wherever I park my car. I also got the tire rotation done and it was needed for my car. This is the worst service ever. The guy who worked on my car has checked my air filter and failed to place it back properly. The latch of the glove box compartment was just hanging there. Do not get your oil change or any repair work done here. 'All 4 Tires' have the same complaints from way too many customers. This has to be taken down from Groupon.