Marietta Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
1

If I could give 0 stars, I would...I bought an alignment deal from Groupon. I went in & I was told that my alignment couldn't be done bc my tire rods were rusted & the mechanic couldn't remove them...I was also told I needed brakes & rotors. In order to get the alignment, I "needed inner & outer tire rods". I was quoted almost $700 for these 3 parts. Immediately after leaving, my truck felt VERY unbalanced. It was not the same as when I 1st came in. I went & purchased my own parts & took my truck to my personal mechanic. He took the tire rods off with no issues. He said the brakes & rotors needed replacing but there were no issues with my tire rods. I went ahead & replaced them anyway..if my mechanic was able to remove them why couldn't they be removed by the mechanic priori to the alignment? Bc all 4 tires are a rip off..that's why. When I returned to talk to the owner about it, he made excuses, was impatient & rude... I asked how to get my $ back & he told me to contact Groupon. I walked out & he said "your welcome". Had I turned around, we would have been arguing so I kept walking. These people are a rip off, they're also rude & very unprofessional. Do not waste your time nor $. In response to the "response" from the owner..As a consumer, if a deal comes along, (Groupon) we take advantage of it! How was I to know that you would TRY to take advantage of your customer? The bottom line is that the company is very unprofessional, not customer service friendly at all & a rip off. Stop making excuses. All four tires mysteriously has the same complaints/ reviews from multiple customers.

This is what I had never understood. People with their own mechanic going to our shop , but when they get to our Shop magically their mechanics can do everything. At all 4 tires you will receive 5 star guaranteed service if you follow our advice, cause we want everyone to be safe on the road. It might be the shop that tell you want you want to hear, but it is what you really nee.

- All 4 Tires
1

I wish I could have seen Eric's review before I ended up going there. My steering wheel even got worst after first alignment then it got back to how it was before I took it to the shop. Even after 3rd trying the guy started saying I have another problem that is why he can not make steering wheel straight. I just got it fixed at another store with the report showing it is fine now. I think he doesn't know what he is doing or his tools are broken that is why he finds excuses on other things. Stay away before you upset.

We never told you it was not fixable. The vehicle got hit hard on the front and the steering rack got damaged, we aligned it 3 times for you, but you did not want to listen. Its hard that way.

- All 4 Tires
5

5

This was my first time at All 4 Tires. The reason I am taking time to write this review is that my experience, unlike the negative reviews I read, was quite nice. I was pleased with how I was treated, I was happy with the price I paid and happy with the work that was done on my car. I would like to give an extra thanks to the owner for staying past closing time to install much needed brakes and rotors on my car. Thank you again!

5

This was my first experience at All 4 Tires. I stopped in late in the day to get a set of used tires and an oil change. While they were changing the tires I got to see the front brake rotors. I had just bought this car and didn't realize how bad they were! The owner stayed past closing time to install new ones himself. Thank you again for the excellent customer service! Happy Customer :)

5

Went to them 3 times in last 9 months. 2 oil changes, tire rotations and one 3D 4-wheel balance. Service was great. Mechanics were thorough in the multipoint inspections. Made genuine recommendations for part replacements and offered great prices for parts and labor. Honored Groupons with no extra charges or taxes on included services. Absolutely no problem with vehicle after service (tire rotations and wheel balancing). Big glass window in reception area to check out all servicing. Free beverages and wifi. Totally happy with them for these services. Make sure to take appointment though. The mechanic seemed pretty busy on Saturday when I visited.

Thanks Abhijit Pettewar. It is always a pleasure!

- All 4 Tires
5

I don't usually write reviews, but I wanted to let you know that I used a groupon here for full-synthetic oil change and tire rotation, and had a pleasant experience. The staff were organized and intelligent. The only selling was for emissions inspection that I was going to need later this month anyway.

Thanks John. Looking forward to see you again!

- All 4 Tires
1

I AM AMAZED AS I READ THE REVIEWS AND REALIZE THEY SAID THE EXACT THING TO ME. I brought my car in for an alignment through a Groupon I had purchased. My first visit I was told the threading on my tires was too low and I needed to replace them with newer tires before I could do the alignment. I didn't have the money then so two months later after finally buying 3 newer tires I went back to get the alignment. I waited over 3 hours because they said they had appointments. Once they got my car on the lift the owner and mechanic both came to me and said that my rods were stuck and it would be $20 each rod $40 total on top of the $40 I already paid Groupon totaling $80 just to put some heat on it because "he says" it was stuck. The EXACT same thing I see he told other people.*SCAM ARTIST* I live in lawerenceville over an hour away from the shop and waisted half a day on these unprofessional "people". Charging people extra to put heat on a bolt for 5 seconds is not honorable. A real mechanic would do what it takes to get he job done and please his customer so that they will come back and spend more money. He is not that and I will not recommend ANYONE to get serviced by his business!! Btw. Dealing with rust and stuck bolts is something mechanics deal with all time...it should NEVER cost extra

Dear customer. We apology for the inconvenient. As you mentioned, handling rust is very common, but the rust on your vehicle was extremely bad. The use of acetylene is not included on the Groupon you pruchase and it is located on the fine print. We tried to help as much as we could ans we are sorry about your frustration.

- All 4 Tires
4

First time at this facility and the experience was excellent. Will definitely be bringing my vehicles here in the future.

Thanks Dexter. Its always a plesure. Looking forward to see you again.

- All 4 Tires
1

I was thinking about purchasing the Groupon, but after reading these reviews...and responses from the owner...I decided to go else where. The owner argues with every negative complaint on here. You can just tell they're very unprofessional. Good thing we get to check our reviews

Hi Taj, Since you have never experienced our customer service it seems that your review is inaccurate. We would appreciate if you could remove your review as you are not a customer and have never been a customer at our business. Thank you!

- All 4 Tires