Zero stars should be given but it isn't an option. I came here in September for tires and brakes. I was told I need front rotors but not rear rotors. I was approved for ACIMA financing so they called me and sold me more work that really was needed; fluids changed/replaced to use up my line of credit. After leaving 9/10, my brakes were squeaking and I returned on 9/20 for them to be fixed. Not sure what they did, if anything, but I was told they had to 'lube the pads'. Came back 9/26 for the same problem and was told I was not given ceramic brake pads. So they 'replaced' them. But when I picked the car up, I was told they were ceramic. Confused huh? Yea, me too. Came back 10/8 because I was still sounding like a bus at every stop and was told my rear rotors needed replacing, that they never checked them when I initially came in on 9/10, even though I was told at that time they weren't needed. So, I dropped the car off AGAIN on 10/12 and had to pay and additional $150+ for rear rotors. And yep, STILL SQUEAKING!!! I had enough of these idiots. So I took my car to Meineke, who pulled off the brake pads and couldn't even identify which brand they were because they were sooo freaking cheap. All 4 Tires put so much grease/oil on them, that it was causing my calipers to not work properly...they would not release. So, another $300 down to have my brakes done correctly and I have not had an issue with them since. Keep in mind, I already paid for brakes with this place. CHEAP BRAKE PADS!!! DO NOT, GET YOUR BRAKES DONE HERE. I will be coming back for my money spent for a bad brake job and suggest you don't even waste your time here. **UPDATE** I contacted the owner Alex to try to resolve the monetary issue for a refund on the work I was charged for and he refused....stated they do not give refunds and also said they don't ever have this problem having to replace brakes more than once....that was not a true statement because my second visit someone else had the EXACT SAME ISSUE! I'll be sure to continue to post my reviews on this business on every platform so consumers can protect themselves from robbed of their time and money.
We are so sorry to hear that. We are working hard to improve our service and your feedback is definitely feeding us back.
- All 4 Tires