I’m literally in the parking lot right now and I have to say that I’ve increasingly become disappointed with the management that are hired here. I’ve been coming here for 3-4 years and have never set an appointment to have my oil change and the reason I’m being turned away is because of a “new Groupon thing their doing” making them busy. First that’s ridiculous because Groupon is how I found this place also it’s never anyone there when I come. How can this be a business if before the door is even open you’re turning away people, not just people loyal customers. I never had this problem when Alex and his wife are there. I drive from Kennesaw to get an oil change just to remain faithful to them and I have to deal with some new guy saying he’s the manager and that’s how Their doing things now. I guess I have to find a new place to take my business to.
Hi Calisunflower. We are very sorry this just happened. This is Alex and would like to get your name since this one is not showing up in our database. We have been working under appointments for the last 2 years, I would say you have been lucky in the past and we have been able to get you in. We understand your frustration, but I want to take care of this misunderstanding for you. Please call the office number 770-575-9156 and ask for me. Thanks!
- All 4 Tires