Marietta Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
5

Had 4-wheel alignment done, but they had recommended changing some critical components first. I can trust them now, not because of the fact that they recommended parts, but they recommended NOT changing out other parts.

5

Very professional staff, great price, definitely get my oil change done again.

Hey Derrick! Thanks for the review! We appreciate you.

- All 4 Tires
5

My check tire air pressure light came on inside my car. Since it is late on a Friday evening, I knew there would be no Honda dealer willing to accept my car without "checking it." All I need is some air, not a new engine, radio system, and whatever else they can think of when a single young lady arrives looking wild-eyed and frightened. I decided to give this place a try and I am so glad I did. Kenny is a very friendly good nature man. He works quickly and efficiently without the useless chatter. He is there to access the customer's needs and get you going. He put air in all of my tires, and the spare for $5. Easy peasy. It's the small businesses that we really need to be on the lookout for these days! One more thing, if you blink you might miss them. They are in front of the Austell Farmers Market and right next to an ubiquitous Waffle House.

5

Good

5

Did a good job and work was done pretty fast. Just got a oil change.

1

Do not take your car here!! I have spent over 2k in this shop originally and everything that they have done to my car has had to be redone. The owner does not stand by the warranty that you pay for. Had front brakes and tie rod replaced, tie rod went out within 6 months. Took it back because it was still under warranty, the owner, after arguing, reluctantly agreed to replace. Here we are 3 months later, and the same tie rod needs to be replaced again. Oh, and the brakes, Pep Boys informed me they were never touched. Around the same time, bought a brand new set of tires (with a warranty). Today, one tire is leaking. Again, took it back because it still is under warranty. We were met by the owner, who refused to even get up and look at the tire. Instead, he repeatedly says, it's not covered under the warranty.... but hasn't looked to see what's wrong. He then gets up and walks away....horrible customer service, horrible management/owners, and does not stand by their work or warranties that their customers purchase. I wouldn't trust them with my bicycle!

Hi there. We have always stand and honor the warranty we offer, unfortunately we can not respond to demands that are out of the warranty. We apologize if we do not meet tour expectations.

- All 4 Tires
5

Found this place on a groupon ad. They did what was asked and for a very reasonable price.

1

I have visited this establishment previously and received EXCELLENT SERVICE, which prompted me to come back. I was in need of an oil change as well as an emissions test this time around and THIS time the customer service was horrible. I was in the parking lot at 7:50 am when the gentleman opened the door. I went inside and asked about the price of an oil change...the gentleman was very dry to me...but I was okay because it was so early in the morning. We get all the info and he tells me the price, then the kicker..even though the store opens at 8am they don't actually start working on cars till 9am. So why open at 8??? On top of that the emissions equipment was not working either. So I got NOTHING accomplished and a nasty non-chalant attitude!! As a female I really have a hard time when trying to get my car serviced, im either overcharged or treated as if I cant possibly know anything about my car! I thought this place was different, I drove for 45 min to get here. I will NEVER EVER do business again with this establishment!!

5

Amazing service and even better work

1

I would not recommend this place to anyone. I went in for a broken window motor and what I received in return was way worse. The technician broke my door latch on my driver door. The motor for the window went out a month later and numerous things were stolen from my car. I would advise all to stay away from this location.

Hello Mr Burch We understand your frustration. We were able to review our security system and it shows you grabbing your gun from the glove compartment. We actually saw the Technician was who made you aware you have left it at the car. We understand how frustrating it is to lose a valuable, but it definitely did not happen here. For any damage or warranty on the vehicle remember we offer 24 months or 24k miles warranty on any repair.

- All 4 Tires