Marietta Auto Repair

Awesome service. Got more than expected..

Alex was very professional, personable, and accommodating. Would highly recommend.

they repaired my car, i like how he did business and i would recommend them to someone

I got an oil change back in July 2018 and afterwards I was worried because the check engine light had turned on. It turned out that they had been careless. They checked my air filter and failed to place it back properly. Now that I am performing an oil change on my own, it seems like they used the wrong socket size and destroyed the oil plug. I cannot get it out myself. Went there to explain the situation, said they don't have time to fix it until next week and have the audacity to ask me how they would be charging me for their service instead of fixing their mistake for free. I wouldn't recommend it to anyone Reply to comment made being shown below: I asked what time would be the wait and response was "no clue. Looks like the whole day is booked." In terms of payment, it was asked if I wanted to play through Groupon or in your office. UPDATE on 11-16-2018: since I had an appointment for today, I arrived on time to get a new oil plug which they had damaged in the first place along with an oil change. I had taken off work early since the appointment fell during the day. After giving them my key, they returned it saying they were unable to help me because of my negative review in the first place and that I was lying online. I assure everyone I have no reason to be making anything up or lying about anything. In the end I was rejected just because of a negative comment instead of taking responsibility for their mistake and fixing the issue. I lost time from work for no reason. They could have given me a call and let me know they would be unwilling to do the work instead of telling me at the last moment. Terrible customer service and experience. Definitely not recommending this place to anyone if you want it done right the first time.

Horrible place messing people cars up they cant do ecu diag or program car computer or keys stay awsy

Service is terrible. Set an appointment for 2pm and by 4pm my car still wasn’t finished. All they had to do was an oil change. They didn’t have any cars when I came. I was sitting in the parking lot and I saw my car still not finished so I decided to call and ask the guy in the office if my car was finished and he said “yes it’s finished you can come get it now”. I came in right then and he had a blank look on his face. He’s also very rude. I’m talking about the Mexican guy sitting in the front office. WORST PLACE EVER. Don’t come here for an oil change or to do anything with your tires.

First visit. Kind people. Seems to be honest service. Customer wait area is dirty and not comfortable for it. However...I would go back. Service was quick and efficient. 2 weeks later. I am changing my review. I was told I needed brake pads and my tie rod replaced. Received a quote for almost 500. And a brochure for a payment plan.if needed. I have since had a friend whose husband works as a mechanic at Ford. My car is a Ford. And get said brake pads were at a 5 and did not need replacing for at least another 10 to 15k miles. My tie rod is perfectly fine. If anything a balance is needed. With that being said. I will not go back or would I recommend them. If you go. Make sure you know for sure what is up with your car.

Staff was pleasant and service was quick will def be returning

Terrible service.

The worst experience I ever had in my life I went to get my car fixed I was told I had needed a lot done to my car but I was told if I get these certain particular things done on my car my car would be drivable I just would eventually need to come Nd get more work done on the car and then the next day my car kept cutting off on the side of the road when I came back the next day they were extremely rude they didn’t even try to help with anything they were lying and I never in my life had to deal with the most unprofessional person at the front desk when getting my car fixed and the technician acted clueless it was something I never want to experience again I may sue because I waisted a lot of money.